Shipping
Shipping and handling
Each jar is packed for transit with protective padding and sealed for safe handling. Dispatch timelines are confirmed at checkout, and courier handover details appear on your order confirmation.
Glass jars are handled with care. If you have questions about a specific delivery, contact customer care with your order number.
Returns, privacy, and terms
Returns and refunds
Report a damaged parcel with photos to customer care within the stated window. Eligible replacements or refunds are processed after review.
Privacy
Your personal details are used only to process orders, arrange delivery, and answer support requests. We do not sell customer information.
Terms of service
Orders are subject to availability and confirmed pricing at checkout. Use of this store means accepting these terms as they apply to purchases.